WA.nlIndependent information about liability

Legal liability when it comes to claims and insurance

Legal liability is the legal concept whereby a person or entity is held responsible for damage they have caused to someone else. This principle is laid down in civil law and can arise from various situations, such as negligence, unlawful conduct or a specific statutory obligation. In general, legal liability means that an injured party can claim compensation from the person responsible for the damage. This can include both material and non-material damage. In many cases, the liability is covered by means of insurance, such as legal liability insurance for private individuals or businesses. This legal liability can arise from your own actions, but also from responsibility for others, such as employees, children or animals. In addition, certain things, such as buildings or hazardous substances, can involve a liability risk.

Manufacturers and importers can be held legally liable for damage caused by a defective product. This is governed by article 6:185 and following of the Civil Code, which are based on European Directive 85/374/EEC. That directive is being replaced by Directive (EU) 2024/2853, which applies to products placed on the market on or after 9 December 2026 and has been adapted to new digital technologies. The Dutch bill to implement the new directive (Implementatiewet richtlijn herziening productaansprakelijkheid, 36906) was passed by the House of Representatives (Tweede Kamer) on 15 October 2026; the Senate (Eerste Kamer) was due to pass it as a formality (hamerstuk) on 10 November 2026 (as at 9 November 2026, source: Eerste Kamer). A product is considered defective when it does not offer the safety that one is entitled to expect from it. This may be the case, for example, with manufacturing defects, design defects or inadequate warnings and instructions for use. If a consumer suffers damage due to such a product, the manufacturer can be held liable without the consumer having to prove that there was fault or negligence. This is called strict liability. In addition to the manufacturer, importers and suppliers can also be held liable under certain circumstances.

More about legal liability for products
Assessing damage

Employers can be held legally liable for damage that their employees cause while carrying out their work. On the one hand, this principle is based on the idea that an employer benefits from the work of its employees and must therefore also bear the risks involved. With regard to the employee themselves, the principle that the employer is responsible for working conditions also plays a part, and so the employer must also bear the consequences if these are not sufficiently safe. An employer is liable towards third parties if the damage was caused by an error on the part of the employee and if this error is connected with the work assigned. This liability towards third parties is laid down in article 6:170 BW. The employer cannot escape it by demonstrating that he took sufficient measures. That defence does exist for damage that the employee himself suffers in the course of his work: the employer is then liable, unless he shows that he has fulfilled his duty of care or that the damage is to a significant extent the result of intent or deliberate recklessness on the part of the employee (article 7:658(2) BW). Intent or deliberate recklessness on the part of the employee is also relevant to the question of whether the employer can recover the damage from the employee (article 6:170(3) and article 7:661 BW).

More about the legal liability of employers
Working on a house

Parents and guardians can be held legally liable for damage caused by their minor children. In the Netherlands, this liability is governed by the Civil Code. Much depends on the age of the child. For children up to and including the age of 13, strict liability applies: parents or guardians are always liable, regardless of whether they themselves are to blame. This means that the injured party can hold the parents directly liable for the damage suffered. For children aged between 14 and 15, it is more complex: the child can be held liable itself, but the parents can also be held liable if they did not prevent the damage. From the age of 16, the child is in principle fully liable for his or her own actions, but there are also exceptions.

AgeIs the child liable itself?Are the parents liable?
0 up to and including 13No (Art. 6:164 BW)Yes, strict liability (Art. 6:169(1) BW)
14 and 15Yes (Art. 6:162 BW)Yes, unless they cannot be blamed for not having prevented the conduct (Art. 6:169(2) BW)
16 and olderYesIn principle not under Art. 6:169 BW
More about legal liability for children
Bicycle, child and fence

The possessor of an animal can be held legally liable for damage caused by the animal. This falls under what is known as strict liability. This means that the possessor is responsible, even if he is not to blame for the animal's behaviour. The law assumes that animals can display their own unpredictable behaviour and that the possessor must bear the risk of this. The liability applies to pets as well as to livestock or other animals that are kept. Examples of situations in which this liability plays a role are when a dog bites a passer-by, a horse bolts and causes damage, or a cat knocks over an expensive vase in someone else's home. Even if an animal escapes by accident and causes damage, the possessor remains liable in most cases. More about liability for damage caused by pets.

More about legal liability for animals
pet dog

This liability is laid down in the Motor Insurance Liability Act (Wet Aansprakelijkheidsverzekering Motorrijtuigen, WAM). Under article 2 of this act, the possessor (bezitter) of a motor vehicle and the person in whose name it is entered in the vehicle registration register (the registered keeper, kentekenhouder) are obliged to take out third-party liability insurance (WA), so that victims of traffic accidents can be sure of appropriate compensation. In certain cases, such as hire purchase, this obligation rests not on the possessor but on the keeper (houder). The liability applies not only to the owner of the vehicle, but also to others who drive the vehicle with the owner's permission. In traffic accidents, liability is assessed on the basis of fault and traffic rules. For more vulnerable road users, article 185 of the Road Traffic Act 1994 (Wegenverkeerswet 1994, WVW) also applies: if a motor vehicle is involved in a traffic accident causing damage to persons or property not being carried by that motor vehicle, the owner or keeper must compensate that damage, unless it is plausible that the accident was due to force majeure. This does not apply to damage to another motor vehicle in motion or to animals running loose. In this way, extra protection is offered to more vulnerable road users, such as pedestrians and cyclists.

More about legal liability for motor vehicles
woman taking out shared car insurance

Legal liability can arise when someone causes damage to another person through an unlawful act (tort). This forms the basis of many civil liability cases. An unlawful act can take different forms, such as breaching a statutory standard, acting contrary to the standard of care expected in society, or infringing someone else's right. To establish liability, there must be unlawful conduct, attributability, damage and a causal link between the act and the damage. A classic example of an unlawful act is damage caused by vandalism or destruction of property. But business conduct can also fall under this, such as spreading misleading information that causes someone to suffer financial loss.

car accident, windscreen

The possession, use and transport of hazardous substances involve risks. That is why people and businesses that manage hazardous substances can be held legally liable for damage caused by them. This falls under the heading of strict liability. This means that the owner or manager of the substances is liable, regardless of whether he is at fault in any way. Hazardous substances include chemical agents, explosives, radioactive material and flammable gases. One example is a company that stores a chemical substance and where a leak causes environmental damage. This strict liability regime aims to protect victims better and to encourage companies to take the highest safety measures.

More about legal liability for hazardous substances
Who is liable for damage caused by hazardous substances?

Owners and users of immovable property (buildings and land) can be held legally liable for damage resulting from defects in this property. In practice, this means that an owner is liable even if he was not aware of the defect. Immovable property is considered defective if it does not meet the requirements that may be set for it and therefore poses a danger. Examples: a loose roof tile that causes damage, a poorly maintained balcony that collapses, or a slippery shop floor on which someone slips. The owner of the building is then liable for the damage caused. This liability rule ensures that owners and managers of immovable property pay sufficient attention to maintenance and safety. Many people cover this risk with business liability insurance or buildings insurance.

More about legal liability for immovable property
Firefighter at a fire or exploded building

Owners and operators of landfill sites and mining works can be held legally liable for damage resulting from the operation of these sites. Landfill sites can cause environmental damage and health risks through soil pollution, leakage of harmful substances or greenhouse gas emissions. Mining works, such as gas and oil fields or coal mines, can cause earthquakes, land subsidence or settlement, which can cause damage to surrounding buildings and infrastructure. Well-known examples in the Netherlands are the earthquake damage caused by gas extraction in Groningen and soil contamination at old landfill sites. The strict liability regime is intended to protect local residents and the environment.

More about legal liability for landfill sites and mining works
Excavator used in mining

The legal basis for legal liability differs from one situation to another. In the Netherlands, this is largely governed by the Civil Code. The Civil Code distinguishes between strict liability (risicoaansprakelijkheid) and fault-based liability (schuldaansprakelijkheid). With strict liability, someone is responsible regardless of whether there is fault, whereas with fault-based liability the person who caused the damage must actually have acted negligently or culpably.

In addition to the Civil Code, there are specific laws and directives that govern liability in certain situations, such as the Motor Insurance Liability Act (WAM) and the Environment and Planning Act (Omgevingswet), into which a large part of the Environmental Management Act (Wet milieubeheer) has been incorporated since 1 January 2024. European legislation, such as the Product Liability Directive (85/374/EEC, replaced by Directive (EU) 2024/2853 for products placed on the market from 9 December 2026), also influences Dutch liability rules. Moreover, Dutch courts base their rulings not only on legislation, but also on the case law of the Court of Justice of the European Union and the Supreme Court of the Netherlands (Hoge Raad), which have established important legal developments over the years.

SituationLegal articleFault or strict liabilityUsual insurance
Unlawful act (general rule)Art. 6:162 BWFaultAVP or AVB
Mistake by an employeeArt. 6:170 BWStrict (for the employer)AVB
Child under 14Art. 6:169(1) BWStrict (for the parents)Parents' AVP
Child aged 14 or 15Art. 6:169(2) BWFault of the parents, who must show that they are not to blameParents' AVP
Defective building or structureArt. 6:174 BWStrictBuildings insurance or AVP
AnimalArt. 6:179 BWStrictAVP
Hazardous substanceArt. 6:175 BWStrictAVB
Defective productArt. 6:185 BWStrict (for the manufacturer)AVB with product liability
Motor vehicle against a pedestrian or cyclistArt. 185 of the Road Traffic Act 1994 (Wegenverkeerswet 1994, WVW 1994)Strict, unless force majeureThird-party liability insurance (WA, under the WAM)

The most important laws and articles on legal liability are shown below:

  • Article 6:162 BW: Unlawful act and fault-based liability
  • Article 6:170 BW: Liability for employees and subordinates
  • Article 6:171 BW: Liability for non-subordinates (contractors)
  • Article 6:172 BW: Liability for representatives
  • Article 6:173 BW: Liability for defective objects
  • Article 6:174 BW: Liability for buildings and structures
  • Article 6:175 BW: Liability for hazardous substances
  • Article 6:176 BW: Liability for landfill sites
  • Article 6:177 BW: Liability for mining works
  • Motor Insurance Liability Act (WAM)
  • Article 6:185 et seq. BW: Product liability
  • Environment and Planning Act (Omgevingswet) and Environmental Management Act (Wet milieubeheer)
  • Working Conditions Act (Arbeidsomstandighedenwet)
  • Product Liability Directive (85/374/EEC) and, for products placed on the market from 9 December 2026, Directive (EU) 2024/2853
  • Environmental Liability Directive (2004/35/EC)

Anyone who wants to hold someone liable for damage suffered does so by means of a written notice of liability (aansprakelijkstelling). In this letter, the injured party explains whom they are holding liable, on what legal basis, and what damage they have suffered. A correct notice of liability is important, because it is the first step in a legal process and can contribute to quick payment and correct calculation of the compensation. It gives the party held liable the opportunity to acknowledge the damage and possibly compensate it, without legal proceedings being needed straight away. A notice of liability must be clear and complete. State the relevant facts, the legal basis (for example an article of the Civil Code), the causal link between the event and the damage, and a reasonable period within which the other party must respond.

All about holding someone liable

When someone is held legally liable, the injured party can claim compensation. The legal basis for this is laid down in Article 6:162 of the Civil Code (unlawful act; see above) and various other liability provisions. Compensation can include both material and non-material damage and aims to restore the victim to the original situation as far as possible. Material damage includes all directly demonstrable financial losses, such as medical costs, repair costs, loss of income and damage to property. Non-material damage, also known as smartengeld (compensation for pain and suffering), is awarded for mental or physical suffering, such as pain, grief or damage to reputation. The amount of compensation is assessed on the basis of the circumstances of the case, case law and the severity of the damage.

Also read: Liability and vaccination.

Liability can arise in two ways: from the law (legal liability) or from an agreement (contractual liability). Legal liability arises when someone causes damage through an unlawful act, such as negligence, reckless behaviour or a dangerous situation. This applies regardless of whether there is a contractual relationship between the parties. Examples are a traffic accident or damage caused by a defective product.

Contractual liability, on the other hand, arises when a party fails to fulfil a contractual obligation, such as not delivering a product or not carrying out agreed work. This is governed by Article 6:74 BW. The injured party must demonstrate that the other party has breached its contractual obligations and that this has caused damage. An important exception is force majeure (overmacht, Article 6:75 BW), whereby the debtor is not liable if he could not fulfil the obligation due to unforeseen circumstances.

FeatureLegal liabilityContractual liability
Legal basisArticle 6:162 BW (unlawful act)Article 6:74 BW (breach of contract)
Arises fromUnlawful conduct without a contractFailure to fulfil a contractual obligation
Burden of proofInjured party must prove unlawfulness and damageInjured party must prove breach of contract and damage
Limitation of liabilityNot possible, but the liability can be insuredCan be limited contractually through general terms and conditions
ExamplesTraffic accident, damage due to negligence and product liabilityGoods not delivered, defective services and breach of contract

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